1. Data controller
The controller of personal data collected through this website is:
- Identity: Uppla Group S.L. (trading as Klaron Services)
- Tax ID: B90101270
- Address: Calle Bailén, 11, Barcelona, España
- Email: info@klaronservices.com
- Phone / WhatsApp: +34 697 794 893 · WhatsApp
- Website: https://klaronservices.com
No Data Protection Officer (DPO) has been appointed, as it is not mandatory for the described processing activities.
2. Scope
This privacy policy explains how we process personal data when you:
- Browse klaronservices.com (Spanish, English, Catalan and Portuguese versions).
- Complete the contact form or contact us by email, phone or WhatsApp.
- Request information on industrial maintenance, robotics integration or related services in Spain and Portugal.
3. Personal data we may process
3.1. Data you provide
- Contact form: name, company, email, phone (optional), service of interest and message.
- Business communications: message content and contact details you include.
3.2. Data from browsing
- IP address, browser type, device, language, pages visited and referral source.
- Data from cookies and similar technologies (see section 10 and cookie policy).
4. Purposes
| Purpose | Description |
|---|---|
| Enquiry management | Respond to information requests, quotes and assessments. |
| Pre-contractual relationship | Evaluate projects and communications on industrial services in Spain and Portugal. |
| Web security | Protect the site and ensure availability. |
| Legal compliance | Meet legal obligations and authority requests. |
5. Legal basis
- Consent (form and non-essential cookies).
- Pre-contractual measures or contract.
- Legitimate interest (security and B2B management).
- Legal obligation.
6. Recipients
Authorised staff of Uppla Group S.L. / Klaron Services and processors (Hostinger hosting, n8n automation, Google Fonts where applicable). We do not sell your data.
7. International transfers
If a provider processes data outside the EEA, we apply appropriate safeguards. Information: info@klaronservices.com.
8. Retention
- Enquiries without contract: up to 24 months from last interaction.
- Customers: for the contractual relationship and legal periods.
- Browsing logs: up to 12 months unless otherwise required.
9. Your rights
Access, rectification, erasure, objection, restriction, portability and withdrawal of consent. Contact info@klaronservices.com. Response within one month. Complaints to the Spanish DPA (AEPD) where applicable.
10. Cookies
See our cookie policy.
11. Security
HTTPS, access controls and backups within our operational capabilities.
12. Minors
Services are aimed at businesses. We do not knowingly collect data from children under 14.
13. Changes
We will publish the current version at this URL with the update date.
14. Contact
Email: info@klaronservices.com · Subject: «Data protection — Klaron Services»